F. A. Q.
Frequently Asked Questions:
1) Why should I get Dentures without the help of a Dentist?
By all means, if you have a Dentist option available to you, do it that way. A Dentist, with his vast medical knowledge of not only the mouth area but also of all the possible interactions between the mouth and the rest of the body is in the best position to help you in a most comprehensive, professional way.
He will have all of our options available to you and can explain the differences.
Acrylic dentures; full dentures; partial dentures; immediate dentures; custom dentures; removable partial dentures; invisible denture; flexible denture; flippers; duplicate dentures; Valplast dentures; ...at his price level.
2) I have no Dental Insurance. Can I pay for my Dentures in installments?
Sure you can. We are providers of Lab-direct dentures.
Because the reason you come to us to provide your Valplast or acrylic dentures is almost always a monetary consideration, we streamlined the process to get you your needed dentures fast, without having to pay in full up-front.
The cost of the denture comes in two installments: $140 to purchase the impression and casting kit and then the finished product itself: $ 175 for when the denture is finished.
Just to be clear: any upper or lower arch will cost you $ 315 each.
3) How long has this idea of mail-order dentures been around?
It was quite popular in the 1930's with companies shipping kits for self-impression to customers all over the US for affordable dentures. With added income in the following decades, most patients preferred to have dentures done by a Dentist.
But now, with money tight again, it's become a viable option-, again. There are other mail-order denture companies besides us who do this kind of service.
4) I have seen advertisements of Mexican Dentists on the web who promise to do "Immediate Dentures" in a matter of a few days for about $ 500 per arch.
If you still have natural teeth that hurt and need to be taken out, then this is a good way to take care of it in a money-wise way. You just have to travel across the border , take about a week of vacation time and receive dental care at a great price.
"Immediate Dentures" though, tend to be replaced by permanent dentures a year or so later.
If you are in need of those permanent dentures, we can be of help to you.
Alternatively, you could get your bothering teeth pulled stateside if covered by insurance and then we could fit you a permanent denture after about two months of healing and strong bone loss!
If those stumps and broken-off at the gum line teeth don't bother you-, you might just be a candidate for our over-denture! See Question 14 for that.
5) How long does it take to receive the impression kit in the mail?
By using our website payment methods, your payment is recorded one day and product gets shipped out the next day or on the following Monday if you ran that payment through on a Friday, Saturday, Sunday.
It is a two to three day domestic Priority Mail shipping time from us to you.
Watch your e-mail inbox for automated notification (originated through PayPal) of shipment being sent with tracking number for you to follow.
Mail-order denture at its best! And well worth waiting for getting your mail order denture, Valplast denture = invisible denture at a great price!
6) How much from the time I sent you the money for the Impression Kit until I have my own new Dentures in my mouth?
Your Credit or Debit card payment, as well as a PayPal payment will result in the fastest turn-around time for your new, affordable dentures. Next-business-day shipping of your impression kit will occur.
How long of time you need to make your mouth's impression depends on you.
Once the impression with gypsum cast is received here by us in Pennsylvania, our dental restorative services people check it against needed detail and clarity of features.
It is then shipped out to the lab for the actual fabrication of your removable partial custom dentures or full custom dentures.
With shipping back and forth, look for a bit over 3 weeks processing time here. Once the full/partial acrylic or Valplast denture comes back to us, it is checked against our records and then sent on the way to you, to be worn proudly!
Your very first mail-order denture!
But don't forget, the process is not over here yet.
Just like in a local dentist's office, follow up visits may have to be scheduled to adjust the new denture fully. A back-and-forth by mail could ensue until we have it just right!
Our policy is for maximal three adjustments.
If it does not fit after those three tries, a refund for the denture part of your payments can be issued.
You also have the choice of trying to do another denture, from scratch , again!
And that is of no additional cost to you!
But once you are satisfied with our dental restorative services and are wearing your new dentures proudly, you will be able to recommend affordable dentures, discount dentures to your circle of friends.
7) Can I order my denture in duplicate? I would like to have a back-up in case of breakage or misplacement. Is there a discount for the second/duplicate denture?
Valplast, the material of which our partial dentures are made from, is more flexible than the gum-colored plastic that is added to the widely used metal dentures.
Breakages therefore should occur only in the harshest cases.
Misplacement and loss though, gets to be more frequent as we all grow older.
If you want to order a duplicate denture after having a great fit with the first one-, then we offer you that DUPLICATE at the same price that we charge for a flipper, $200!
And that is true also for a denture supplied by you. Not made by us!
There is no further discount available for a "duplicate" because it takes the same amount of time and craftsmanship to assemble the "duplicate" versus the original. They are all put together by hand, tooth by tooth in the lab. Viva dental restorative services!
8) My old denture, which has the exact shade of my teeth, can that be used to match my new mouthglove denture?
Sure, if you are unsure about making that choice yourself, just send it with your freshly made imprints/casts.
We shall grade and name the shade on our 16 point Vitapan dental color guide. See picture at left.
Normally, we send you as part of the impression kit a condensed color guide for self grading.
You would then send the post card sized, printed color guide back to us with your choice of shade marked right on it
It is helpful if you have a close friend with you to determine your theeth's shade. Between your and your friends opinion you should be able to come up with a close match. Always use natural daylight settings.
9) How do I mark the areas in my new mouthglove denture that are giving me problems?
If our expertly crafted teeth don't give you that "Wow" effect, than circle areas that need grinding down in black (some protrusion that exerts pressure against your gum and feels uncomfortable and will after time irritate that spot to soreness).
On the other hand, if there is too big of a gap between your denture and your gums, no suction, (big enough to not allow your saliva to create a seal) then infilling is needed.
You will mark those areas in RED.
General treatment for this kind of fault is us sending you a kit to reline the denture. So if all the problems with your new denture center on "no suction"," falling out of the mouth" or "floating around my mouth"-, then just tell us and we shall send the reline kit.There is no charge for that.
Send dentures for correction via regular, but tracked, 1st class mail back to us.
No need to spend money on priority mail at this time, since only your wet impressions will deform, but not your finished dentures.
Immediate dentures do not have this kind of "grind down/build-up service. They are made by us to fit a future configuration of your mouth. An estimate-, in other words.
Their shape, if applied right away to the wound after extraction-, is supposed to guide the healing process and create the shape of your gums to fit it perfectly....for the time being!
10) If I live on Mars (the planet), can I order your Dentures?
Not yet is our fast answer. But when that becomes a reality, we're on it and figure out some way to do just that!
Meanwhile, just enjoy ordering from us, no matter where you live!
If the internet is global, then so are we!
Those two pages to your left explain how to go that extra step and do dentures with us internationally!
You see, the alginate based impression will start to deform/dry out/diminish/shrink after four to five days so it's not a good medium to use within the global postal service.
Doing your own casting with enclosed gypsum powder will get you around this bottleneck!
With our enclosed gypsum powder cup to
fill your just-made impression with the water-gypsum mix, you are creating a positive model of your mouth!
It feels just like the alginate mix you already completed, a tooth-paste like consistency!
What we ask of you, while involved in that process,is that you email/message us several good, close-up pics of your alginate impression before you endeavor to fill them with gypsum. Remember, that impression is good for several days-, so no need to rush it!
Once we see that you've got a good-to-go impression, we let you finish the process and fill it. All that is left now, send us the whole "sandwich": dental impression tray; filled with alginate and topped with gypsum!
Choose your shipping method, fast or slow, cheap or expensive, your cast is set and won't change no matter how long shipping takes.
And let me end now with repeating the final words on the document pictured above: "You are now well on your way to an innovative set of 3rd. teeth!"
P.S. Nobody likes complications! But here it goes: If any sore spots develop, you will mark them as explained in question # 9 and will have to send denture back to us for adjustment.
This is normal procedure with your local dentist where you are asked to come back for several "fittings" until the dentures are sitting just right. Doing that internationally puts just so much more strain on everybody... Now you know.
11) Please, please, please: 17) Money Back Procedure:
Do not separate your impression from the dental plastic tray! Those two, and after filling it with the gypsum mix-, just like a sandwich, need to come back to us as one unit!
The reason is deformation and shrinking. If not left in its original tray, then the alginate, with the gypsum cast on top of it, will show deformation in half the time, making your work, by the time it reaches us, probably unusable.
This is a pic of an "unsupported" wet impression that we actually received from a client. Why they did not include the tray is beyond me, they surely have no use for it.
A good way to be on the "up and up" is to do a pic of your impressions and send it to us BEFORE filling them with gypsum.
That way we can detect irregularities and stop you from sending unusable impressions/casts to us.
We'd rather send you more impression powder (at no extra cost to you!) than receiving bad work.
The important thing here is to have an actively curious mind about all of these facets of this procedure. Own it!!
12) What are "Immediate Dentures"?
That is a term used to describe a denture that has been fabricated before the scheduled extraction of some or all teeth in your mouth.
Because the denture exists at the time of your extractions-, you can wear it immediately after extractions have taken place. If swelling of the gums is severe, then you still have to wait about a week before denture will fit over the gums.
But it beats, hands-down, the prospect of having to wait after extractions about two weeks for swelling to be minimal and then another two months to account for bone loss before an impression can take place.
So why isn't everyone doing this? Cost!
You see, bone loss is still to occur, maybe a little less since you are wearing the immediate denture which will transfer forces from bite down and chewing into the underlying bone which will respond to that pressure by not rescinding as much as without any pressure.
But expect your immediate denture to feel very loose within 1 to 2 years and you will be looking for a new denture, shaped to the new realities of your gum lines.
Dentures fabricated after 2-3 months after extractions, will have a working life span of 5-7 years.
Special offer from mouthglove.com for returning clients that ordered an "immediate denture" from us: If new dentures are needed within two years of service-, than that'll be a special low/discounted $ 200 price tag per arch! But let us know about these circumstances when ordering!
13) Order confirmation:
We do not send out "immediate", automated order confirmations like the ones you might have gotten used to by ordering from Amazon.com and others.
When you place that order, it is always submitted through a Paypal page and as such you will get an immediate confirmation from Paypal THAT YOUR FUNDS HAVE BEEN SUBMITTED TO US. Take that as your order confirmation.
Now, here, after receiving your order, we have to put together your impression kit package, address it properly and physically have to walk it to the nearest post office-, a process of 24 hours!
So only after your kit has been securely shipped by tracked and insured Priority Mail we have a tracking number for that and will input that into Paypal which in turn, will relay that information to you. Now, that is your real confirmation of your order being taken care of!
Check your spam folder for that automated message!
14) I have a lot of old teeth left in my mouth! They are all down to the gum line, broken off-, no sensitivity left in them! Someone mentioned an "overdenture" to go on top of these remnants. Do you offer this service?
Yes, we do! Most dentists would rather have you extract those possible "trouble point" broken/decayed teeth!
But we here at mouthglove will take your word for it instead! If you tell us there is no pain coming from those "stumps" than we shall have no problem of fixing you up with a denture that addresses your needs!
We might have to ask you though, to file down your broken tooth further! Since no living nerves reside there, this should not give you any pain!
And yes, we could then design you an "overdenture" that will go on top of all of your troubling dental spots!
It will cost you just $ 315 total! Lab-direct dentures, mail order denture at their best!!!
15) Can I pay to insure my new denture against breakage?
We now offer 2 insurance products:
$ 9.99 buys you first year's peace of mind as it allows you to purchase the replacement denture for half price. This can be renewed annually.
$ 29.99 buys you first two year's worth of peace of mind and it will get you your replacement denture for free! This plan can be renewed only once for an additional two years.
Both plans require you to send us back the broken denture.
Both plans also allow for a 25% discount on any new denture that is ordered by you, for you, within the plan's time coverage.
16) Broken Denture Repairs?
No, we do not repair a broken denture.
However, you are welcome to order a duplicate of your otherwise well fitting broken denture!
Just send in the parts and the lab will get you a new duplicate that is in one piece.
We also return the original, broken denture to you, usually mended and wearable to a point, but that is not guaranteed.
Use the new duplicate for everyday wearing and chewing, keep the mended denture as an extra because it will not have the strength of a new, one-piece new denture modeled after the existing denture.
Price is $ 200 per arch, same than a "Flipper"
What is not the same, is that a duplicate does not need an impression kit like the flipper. That will save you $100!
Just use that price point from our shopping cart page and mention "duplicate".
17) Money Back Procedure:
don't hear from you after you have received the finished denture then
your silence will indicate to us a completed sale, i.e. our work feels
satisfactory to you.
We have had clients try to get their
money back after half a year, a full year or more! What that shows us is
that the client has been wearing our denture to any number of
occasions, like weddings and family gatherings, etc. then decides to go
toothless again like all those years before and rather get some money
back than to continue wearing the denture. We will have none of that.
if communication was steady and we could not produce a good result for
you after making 2 dentures for you, then a refund will be initiated
from us through PayPal.
That $ 175 for your finished denture will come from Paypal and will go back to the same card you used to do the original purchase with.